Data Protection

Privacy and Personal Data Protection Policy

Fichtner Pacific Engineers Inc. values your right to protect your privacy and personal information (the “personal data"). With this in mind, we encourage you to carefully read this Privacy and Personal Data Protection Policy.

Scope of Personal Data Collection

We collect, processes, and use personal data provided by you for the purposes of providing engineering services, as well as client management and business promotion. This personal data may include individual names, company names, departments, job titles, telephone and fax numbers, email addresses, mailing addresses, and other personal information appropriate to the scope of our services.

You may choose not to provide us with personal data but should do so with the understanding that doing so may impair our ability and efficiency to provide engineering services to you.

Procedures and Uses

For the purposes described above, we and our designees will use the personal data in the country or territory in which we or our designees are located. We will retain the personal data as collected unless otherwise instructed by you. However, notwithstanding the foregoing, we will retain the data for as long as we deem necessary in accordance with applicable laws.

We and our designees may contact you through unencrypted emails to provide you with communications related to our services. (If you do not wish to be contacted for this purpose, we will stop sending said information to you upon your written request).

Your Rights

You may request us in writing to amend, change, cease collecting, processing, using or to delete your personal data as provided for by the Personal Data Protection Act. We will comply with your request within 15 days of receipt of your request. In exceptional circumstances, this period may be extended by a further 15 days and we will notify you in writing of such extension.

You may request in writing to inspect or obtain copies of your personal data collected by us and we will provide you with times when this can be done at your own expense. You are requested to inform us if you are unable to inspect your personal data at the times proposed by us.

Encryption

To ensure protection of your personal data for further transmission, we use TLS encryption (Transport Layer Security).

Use of cookies

Our website uses "cookies". These are small text files that are stored on your terminal device with the help of our browser. They are not harmful and their purpose is to render our services user-friendly. As a rule we use session cookies which will be automatically deleted when you exit our website. Other cookies will be stored on your computer until you delete them. They help to recognize your computer the next time you access our website. If you do not wish this, you can so configure your browser that you will be informed of the placement of cookies and will only accept these on a case-by-case basis.

Web analysis

Our website uses Matomo web analysis software. This software is installed on the web server of our service provider Mittwald (Mittwald CM Service GmbH & Co. KG, Königsberger Str. 4-6, 32339 Espelkamp. Germany, www.mittwald.de). Matomo uses cookies that allow an analysis of how visitors use our website. The information thereby generated is transferred to the server of the service provider and there stored. Your IP address is recorded but is immediately pseudonymized by deleting the final two segments. Data processing is done on the basis of the statutory provisions of § 96 para. 3 of the German Telecommunications Act, TKG, as well as Art. 6 para. 1 f) (legitimate interest) of the DSGVO.

When visiting the website, with the analysis software the following information is recorded by means of a Javascript tracker:

  • accessed page (URL)
  • browser type and version
  • operating system used
  • Referrer URL (the previously accessed page)
  • IP address of the accessing computer (pseudonymized by deleting the final two bytes)
  • date and time of the server inquiry
  • device type as well as browser type, version and language, operating system in use, set screen resolution
  • files that are opened or downloaded
  • outgoing links to other websites
  • visitor's geographical location: country, region, town and approximate geo-coordinates.

Google Maps

This website uses the Google Maps product from Google Inc. for the purposes of visually depicting geographical information. During the use of Google Maps, data relating to the website visitors’ use of the maps functions are also collected, processed and used by Google. You will find the terms of service for Google Maps at: “Google Maps Terms of Service” (https://www.google.com/intl/en_gb/help/terms_maps.html).

Amendments to this Policy

Fichtner Pacific Engineers Inc. will update this Privacy and Personal Data Protection Policy from time to time on our Fichtner Pacific Engineers Inc.'s website.

Questions and Suggestions

Should you have any questions or suggestions about the Policy, please contact Fichtner Pacific Engineers Inc. through our e-mail/postal address provided below.

E-mail Address: info@fichtner.com.tw
Postal Address: 6 F, 101 Chang An E. Rd., Sec. 2, Taipei 104, Taiwan, R.O.C.